W3 Solutions and DELL Canada Press Release
by Scott Walker, September 28th, 2007
W3 WARRANTY SOLUTIONS FOR DELL DISTRIBUTED PRODUCTS NOW AVAILABLE ACROSS CANADA
Vancouver, B.C., September 27, 2007 - W3 Solutions (W3) and Dell Canada, announced an agreement for W3 to administer W3’s Performance Protection Plan (P3™) program for non Dell branded consumer electronic products sold by Dell in Canada.
The key features and benefits of the customized P3 program offered through Dell Canada include: a designated 1-800 line, complete call centre service, depot and on-site service for up to five years throughout Canada. The program is fully insured by an A (Excellent) Rated Federally Licensed Insurance Company.
“The availability of the P3™ warranty program through W3 solutions will appeal to Canadian customers looking for additional warranty protection on non Dell-branded products,” said Donna Wittmann, Vice President, Software and Peripherals, Dell Americas International. “This will further protect their consumer electronics investments.”
W3 is pleased to provide Dell Canada with a fully managed claims adjudication and customer management program to ensure their service commitment," stated Scott Walker, CEO & President, W3 Solutions. "We are excited to support Dell Canada and pleased that our vision fits with their business development strategies. We are particularly interested in Dell Canada’s environmental initiatives which align with W3’s corporate objectives," said Walker.
About Dell Canada Inc.
Headquartered in Toronto, Ontario, Dell Canada Inc. is a wholly owned subsidiary of Dell Inc. Dell Canada is among the leaders in desktop products, notebooks, servers and storage, and has offices in Toronto, Ottawa, Montreal and Edmonton. Information on Dell Canada and its products can be obtained on the World Wide Web at www.dell.ca.
About Dell
Dell Inc. (NASDAQ: DELL) listens to customers and delivers innovative technology and services they trust and value. Uniquely enabled by its direct business model, Dell is a leading global systems and services company and No. 34 on the Fortune 500. For more information, visit www.dell.com, or to communicate directly with Dell via a variety of online channels, go to www.dell.com/conversations. To get Dell news direct, visit www.dell.com/RSS
About W3 Solutions
W3 Solutions is a leading provider of post sale customer management solutions specializing in extended service plans, after-market affinity products and customer support services. W3's management team has extensive experience in the insurance, retail, and manufacturing sectors which ensure that clients are provided with an all-encompassing program to service every aspect of the customer experience. Additional corporate information is available at www.theW3solution.com.
This committed partnership sets exceptionally high standards for the extended warranty services industry.
For further information please contact:
Robert Stewart
E-Mail: rstewart@thew3solution.com
Post filed under: Press Releases
