July 13, 2009 - Vancouver, BC - W3 Solutions is pleased to announce that it has created a "take care of your customer" solution for those furniture retailers who sold Stainsafe extended service contracts.
W3 has developed a new furniture protection plan designed to specifically addressthe liability and customer service issues presented by the bankruptcy of Stainsafe.
W3's fully insured Diamond-Kote furniture protection program not only ensures there will be funds to take care of future Stainsafe claims, but also offers the 40-year old brand power of Diamond-Kote, a well known Canadian company that manufactures and markets automotive and furniture protection and appearance products.
By utilizing the underwriting capabilities of this program, W3 can provide administration and claims adjudication for past Stainsafe customers who currentlyhave no where to turn and allows retailers to continue to offer a credible product line.
W3 President, Scott Walker states, "By working with our underwriting partners, we have created a program where retailers can continue to look after their customers and ensure they receive an optimum level of service and support".
W3 is a leading provider of post sale customer solutions including extended service plans, after-market affinity products and customer support services. W3's management team with experience in the insurance, retail, and manufacturing sectors, ensures that its clients are provided with all-encompassing programs to service every aspect of the customer experience. Additional corporate information is available at www.theW3solution.com.
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