The W3 Solution Business ModelProfitability and Customer Retention are the pillars of every successful Extended Service Program. Over the past 40 years the W3 Solutions business model has organically evolved ensuring our clients programs address current market conditions, trends and customer needs. The key elements of our model includes: - Assessment of industry trends and client business requirements
- Development of strategies to address client and customer needs
- Implementation of enhancements and proven solutions
- Ongoing monitoring and measurement of program performance
To learn more about effective program development strategies for your business - click here. W3's next issue of its Electronic Newsletter will be sent on Tuesday, July 30th. We will present the W3's full product line of programs available through CORE. | July 16, 2008 W3 Solutions specializes in Extended Service Programs for manufacturers, retailers and distributors in North America. Our programs are delivered through a comprehensive suite of Professional Services to meet the needs of your business. If a customer is not going to purchase the warranty at the point of sale, mention to them that they have the opportunity to purchase it up to a certain date after the date of purchase, and that it is cheaper to purchase it through you than the manufacturer. Ask them if they would mind you giving them a call in a few months when their manufacturers warranty is about to run out. Keep track of the customers that say yes. You may get more sales after the purchase date. Mark Amatiello,The Maytag Store Newmarket, ON |