W3 Blog

Subscribe for tips on how to improve your business.

“No Fault Found”: How to Avoid The Scenario – Set Expectations Early, Communicate Clearly, and Eliminate Customer Conflict

It’s Word Wednesday again on the W3 Blog!

Today’s word(s): No Fault Found 

From time to time, a customer may hear, “It appears there was No Fault Found with your product” from a Service Technician who is visiting their home to repair a product under warranty.

Continue reading

Word Wednesday! Category: Warranty, Word(s): Entitlement team

Our Goal for W3 Solutions Blog is to educate our readers. You are already very smart for reading our blog but maybe we can teach you something you don’’t know.

Every Wednesday is “Word Wednesday” on the W3 Blog!

Since we specialize in extended warranties for Appliances and Consumer Electronics, most words will be derived from one of those categories.

Continue reading